You can cancel your Chuze Fitness membership by giving at least 10 days written notice before your next billing date—online, in person, by email, or by mail. If you’re within a 12-month contract, an early cancellation fee applies. Cancelling your Chuze Fitness membership is straightforward if you follow the correct process and deadlines.
Understanding the exact steps, policy changes, and potential fees is essential to avoid unwanted charges or surprises. Whether you want to quit due to relocation, budget, or a switch in gyms, this guide explains all the latest 2025 options—so you can cancel Chuze Fitness easily and confidently.
Why Is It Important to Cancel Correctly?
If you don’t cancel your Chuze Fitness membership the right way, you may be charged for extra months or face unnecessary fees. Since gym contracts often include automatic renewals and strict cancellation windows, knowing your rights and steps protects your finances. Chuze’s policy has recently updated—so always check the latest guidelines for your home club.
How to Cancel Chuze Fitness Membership
In-Person Cancellation (Most Reliable)
Visiting your local Chuze Fitness club is the fastest and most secure way to cancel.
- Go to your home Chuze Fitness club during staffed hours.
- Request a cancellation form at the front desk.
- Complete and sign the form with your account details.
- Ask for a written receipt or email confirmation of your cancellation.
Tip: Always keep proof of your request in case of billing disputes.
Chuze Fitness Membership Page (Official)
Cancel Online or With the Chuze App
Chuze Fitness now allows online cancellations for many members.
- In the Chuze App:
- Open the app, tap your profile icon.
- Navigate to “Membership.”
- Select “Cancel” and follow on-screen steps.
- Via MyiClubOnline Portal:
- Log in to myiclubonline.com.
- Find your Chuze membership and request cancellation.
- Email:
- Send your full name, membership number, and request to info@chuzefitness.com.
Tip: Attach any relevant documents and request written confirmation.
How to Cancel Chuze Fitness Membership – Intercom Help
Cancel by Phone
Chuze Fitness support can walk you through the process by phone, but they may still require written confirmation.
- Call: +1-917-695-6866
- Have your membership info ready.
- Request written/email confirmation after your call.
Cancel by Mail (Certified Recommended)
For extra security, especially if you cannot visit the club:
- Write a cancellation letter with your full name, address, membership number, and cancellation date.
- Mail it to your home Chuze location or headquarters (find addresses on Chuze’s Contact Page).
- Use certified mail to get delivery proof.
Important: Notice Period, Fees, and Refunds
- Notice: You must give at least 10 days written notice before your next billing date.
- Cancellation Fee: If you cancel during a 12-month commitment, expect a $58 early cancellation fee (2025 update).
- Refund Policy: New members can cancel within 5 days (buyer’s remorse window) for a full refund.
Can You Freeze Your Chuze Membership Instead?
If you just need a temporary pause (travel, medical, etc.), you can freeze your membership instead of cancelling—usually for a small fee. Ask at your home club or use the app to start a freeze.
What Happens After You Cancel?
- Access: Your membership stays active until the end of your current billing cycle.
- No Partial Refunds: Chuze does not offer partial-month refunds.
- Watch Your Bank Account: Monitor for any extra charges—contact Chuze support immediately if you see unexpected debits.
- Keep Proof: Save your cancellation confirmation for at least 2–3 billing cycles.
Frequently Asked Questions (FAQ)
- Q: Can I cancel anytime?
A: Yes, but you need 10 days’ notice before your billing date to avoid being charged for another month. - Q: Can I cancel during my 12-month contract?
A: Yes, but a $58 early termination fee applies. - Q: Can I cancel for free within 5 days of joining?
A: Yes—this is the buyer’s remorse period per Chuze’s policy. - Q: How do I confirm my cancellation went through?
A: You should receive written or email confirmation. If not, contact Chuze support. - Q: Can I dispute a charge after cancellation?
A: Yes. Provide proof of your request and confirmation. Contact Chuze and your bank if needed.
Real-World Example
Jane wanted to cancel her Chuze Fitness membership. She filled out the form at her home club, received a confirmation email, and monitored her account for the next month. She was not charged again, and her access ended after her paid period.
Quick Comparison Table
| Method | Best For | Proof Required | Extra Notes |
|---|---|---|---|
| In Person | Quickest, Secure | Written Receipt/Email | Most recommended |
| Online/App | Remote Cancel | Email confirmation | Save screenshots |
| Busy Schedules | Reply confirmation | Keep your sent mail | |
| Phone | Clarification | Request email followup | May need written too |
| Legal Proof | Certified mail slip | For serious disputes |
Conclusion & Call to Action
Cancelling your Chuze Fitness membership is simple if you follow the right process: give written notice at least 10 days in advance, choose your preferred cancellation method, and always get confirmation. If you’re unsure, visit your home club in person for the most secure option.
If you need a pause, consider freezing your membership. For support, contact Chuze Fitness Customer Service. Ready to move forward? Follow these steps today and take control of your fitness journey!