To cancel your Gold’s Gym membership, you typically need to submit a written cancellation notice in person or via certified mail to your home gym, giving at least 30 days’ notice.
Canceling a gym membership can feel frustrating—especially when you’re unsure of the rules or dealing with franchise-specific policies. That’s why it’s important to follow the right process, avoid unwanted charges, and confirm your cancellation is properly processed.
In this guide, we’ll walk you through every step of canceling your Gold’s Gym membership, including online options (if available), termination fees, exceptions for medical/military moves, and how to protect yourself from post-cancellation billing.
Gold’s Gym Membership Cancellation Options in 2025
1. In-Person Cancellation (Recommended for Most Members)
This is the most common and reliable method:
- Visit your home Gold’s Gym location.
- Request a Membership Cancellation Form.
- Fill out the form with your name, membership ID, and reason for cancellation.
- Submit the form to the front desk staff or manager.
- Request a confirmation copy or email.
Important: You must give at least 30 days’ notice. Billing continues during this time.
👉 This method is required for most month-to-month and contract members.
2. Cancellation by Certified Mail (Legally Safer Option)
If visiting in person is not possible:
- Write a formal cancellation letter including:
- Full Name
- Date of Birth
- Membership ID (if available)
- Home Gym Location
- Last 4 digits of your card on file
- Statement of cancellation with the date
- Signature
- Mail it to: mathematicaCopyEdit
Gold’s Gym / ABC Financial Services P.O. Box 6800 Sherwood, AR 72124 - Use Certified Mail with Return Receipt to confirm they received it.
📝 Keep a copy of the letter and the tracking number for your records.
3. Online Cancellation (Only for Certain Locations)
A few Gold’s Gym franchise locations now allow cancellation online via the MyiClubOnline portal:
- Visit: https://www.myiclubonline.com
- Log in to your account
- Navigate to “My Agreement Info” → “Request Cancel”
- Follow the prompts to submit your cancellation request
✅ Confirmations are usually emailed within 7–10 business days.
🔎 Franchises in places like Vancouver Mall (WA), Camas, and Tigard support this.
4. Medical, Military, or Relocation Exceptions
Gold’s Gym allows early cancellation under special circumstances:
| Reason | Required Proof |
|---|---|
| Medical issue | Doctor’s letter stating inability to exercise |
| Military relocation | PCS Orders or official deployment documentation |
| Residential move | Utility bill or lease proving move 25+ miles away |
Submit documentation to your home gym or via their online form (if available):
➡️ Gold’s Gym Cancellation Page
Gold’s Gym Membership Types & Cancellation Fees
| Membership Type | Cancellation Rule |
|---|---|
| Month-to-Month | 30-day written notice; no fee if canceled correctly |
| 12/24-Month Contract | May require early termination fee (~$125–$149) + balance of term (if applicable) |
🛑 Beware: If you’re still within your contract period and don’t qualify for an exception, you may be liable for the full contract value.
Important Updates: FTC Rule & Billing Complaints
As of October 2024, the FTC’s “Click-to-Cancel” Rule requires companies like gyms to allow cancellation as easy as signing up (e.g., online or one-click methods) [source].
However, many Gold’s Gym franchises have not yet fully implemented this rule. Always check your home gym’s policy.
💡 Tip: After submitting your cancellation, monitor your billing. If you’re still being charged, file a complaint with the FTC or your state’s consumer protection office.
Sample Gold’s Gym Cancellation Letter Template
[Your Name]
[Your Address]
[City, State, ZIP]
[Phone Number]
[Email Address]
[Date]
To Whom It May Concern,
Please accept this letter as my official 30-day notice to cancel my Gold’s Gym membership, associated with the home location at [Your Gym Address].
My membership ID is [Your Membership ID], and the last 4 digits of my payment card on file are [XXXX]. I request that no further payments be deducted after the required 30-day notice.
Sincerely,
[Signature]
Frequently Asked Questions
Q: Can I cancel my Gold’s Gym membership over the phone?
No, cancellations by phone or email are not accepted unless a specific franchise makes exceptions.
Q: Will I still be charged after submitting my cancellation?
Yes, you may be charged during the 30-day notice period. Always confirm your cancellation was processed and save your receipt.
Q: Can I cancel if I signed up online?
Yes—but you must still cancel in person or via certified mail unless your gym supports online cancellation through MyiClubOnline.
Conclusion
Canceling your Gold’s Gym membership in 2025 is simple if you follow the correct procedure. Submit a 30-day written notice, either in person or via certified mail, and always confirm your cancellation was processed. For select locations, online cancellation is now an option through MyiClubOnline.
📌 Pro Tip: Save all documentation and follow up with your home gym if you don’t receive confirmation within two weeks.
👉 Need help drafting your cancellation letter or finding your gym’s address? Leave a comment below or contact Gold’s Gym customer service via www.goldsgym.com.
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