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How to Hard Reset and Factory Reset Peloton Bike and Tread

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For those trying to hard reset and factory reset their Peloton Bike, Bike+, Tread, or Tread+ and struggling this blog post will guide you through the latest (2025) for resetting your Peloton.

Why should you reset your Peloton?

  • Buffering Issues
  • Bluetooth Synchronization Issues
  • No command error
  • Peloton not turning on
  • No metrics on the original bike,
  • Heart rate monitor, Bluetooth headphones or Apple Watch not connecting
  • Ride resistance and cadence not showing up on the tablet
  • Wi-Fi streaming issues.
  • If you suddenly lose HR or Bluetooth audio in the middle of a ride.

How to Peloton TABLET HARD RESET?

  • On the tablet (any Bike, Bike+, Tread, or Tread+) hold the POWER BUTTON on the back down for about 10 seconds until the screen goes blank (on newer tablets (Gen 3 or 4, or later) may take up to 15 seconds). On the latest 2024/2025 tablets, you may see a Peloton logo flash before full shutdown—keep holding until the screen is fully black. Keep holding until the Peloton logo appears.
  • Ignore the question about powering down the tablet- keep holding. The tablet will automatically reboot and reset all the hardware chips. A full reboot takes about 40 seconds to get you back into your profile.
  • This resolves most minor unresponsiveness, display issues, or frozen screens, and lets you quickly rejoin your ride if needed.
  • If the tablet is completely unresponsive, also disconnect the power brick from the wall for at least 60 seconds, then reconnect.
  • This applies to all Peloton models, including Bike, Bike+, Tread, and Tread+.

FACTORY WIPE FOR BIKE+, TREAD and ORIGINAL BIKE TABLET

When cache clearing and a hard reset don’t fix your problem, a method to reset the Android tablet and start with a fresh software load is to perform a factory wipe. Just like when you first got your bike or Tread.

The steps for a factory reset differ slightly depending on your model and tablet version. The factory wipe is slightly different for the Original Bike and the newer Bike+ and Tread. The reset takes less than 5 minutes.

[Note: Make sure you have the original email address, password for the person who the subscription was purchased under and your WiFi password. With this information in hand, follow these simple instructions.]

BIKE Plus and Tread FACTORY WIPE FROM OS

  • Log into your account on the bike.
  • TOUCH the three dots on the bottom right of the tablet. Or SETTINGS on the top right.
  • SELECT Device Settings
  • SELECT Personal – Backup & Reset
  • SELECT Factory Data Reset – Erases all data on tablet.
  • CONFIRM the tablet reset which will take about 3 minutes.

If the device is frozen or not booting, use the recovery menu method below.

The bike/Tread will automatically restart and you’ll need to connect to Wi-Fi again (make sure you know your password) or disable Wi-Fi and enable Ethernet (for hard-wired). The bike will then download the latest Peloton software for the bike. Then walk through the initial setup of your local time zone and the email and password of the purchaser. The bike/Tread will ask you to confirm all the details and your profile and details will all be downloaded from the cloud. Additional ID’s of users of the bike will also be reloaded onto the tablet. You can skip by all the “Intro to Peloton” videos at this point. You may need to re-enter your Facebook, FitBit and Strava ID’s and passwords as those are NOT stored in the Peloton cloud. You may also have to re-pair your Bluetooth headphones.

Note: Not all problems are resolved with the embedded OS option, so I always recommend performing a factory wipe with the method below. I have found problems only fixed by using either of the below:

Peloton ORIGINAL BIKE BOOT FACTORY WIPE (The best way to factory wipe the tablet)

  • From the main menu, hold the power button to completely shut down the tablet.
  • Press and old the Power button on back and the Volume UP button,
  • Once the Peloton P shows up, let go. This will bring up a programming-like screen.
  • Push the Down-Volume until you reach the Wipe Data/Factory Reset line.
  • Press the Power button to select this option
  • If the above does not work, then try unplugging the power brick from the wall and remove the cables off the back of the tablet for 15 minutes. Plug back in and try again.

BIKE+ AND TREAD FACTORY WIPE (The best way to factory wipe the tablet)

  • From the main menu, hold the power button to completely shut down the tablet.
  • Tap the power button quickly to turn on. Immediately press and hold the Volume Up
  • Keep holding the Volume Up until the OS menu comes up.
  • Push the Down-Volume until you reach the Wipe Data/Factory Reset line.
  • Press the Power button to select this option
  • If the above does not work, then try unplugging the power brick from the wall and remove the two cables off the back of the tablet for 15 minutes. Plug back in and try again.

FAQs:

Does a Factory Reset wipe out the history/metrics of all your workouts?

No.  Stored in the cloud.  All safe

Read Also:

Related posts:

  1. Peloton Bike Won’t Turn On; Proven Method to Fix Both Bike and Bike Plus
  2. Peloton Bike vs Peloton Treadmill – Which Offers the Best Workout?
  3. How to Determine the Newest Peloton Bike Generation in 2025?
  4. Peloton Vs Soulcycle Bike – Which is Better for You?

Written by

Luky k.

Hi, I’m Luky K.! Since 2016, I have been working on my fitness. I am obsessed with my Peloton bike and Tread! These always have been helping me. I’m constantly attempting to stay fit through various forms of physical activities and ‍focus on the Nutritious diet. It hasn’t always been the easiest, and it’s taken a lot of dedication and learning what my body needs. During my first year, I had to deal with a lot of problems. Since then, I’ve learned a lot and also learning now. I love sharing my Peloton tips, fitness tips, fitness accessories guide, and healthy recipes.